Frequently asked questions

At Enity Hockey, We have various payment methods to suit everyones budget and style. In-store we accept card and cash and online we accept various payment methods.

Payment options available at Enity Hockey:


  • Debit & Credit Cards All major card providers accepted.


    Clearpay – Spread the cost over 4 interest-free payments, with your first payment taken at checkout easing the spending.

Flexible payment methods offers the peace of mind to be able to upgrade to the latest Ice Hockey Equipment or treat youself to some accessories.

With Enity Hockey, Shop with confidence that your payment is fast and secure and we take all customers needs in account.

At Enity Hockey, We knowe your looking forward to receiving your items as soon as possible and we aim to ship same day before 5pm and we choose from the following delivery partners Yodel & DPD.

Delivery will vary from location and choosen delivery, But you would expect to receive your item betwwen 3-5 business days (Excluding Saturday & Sunday)

30 day return as long as unused and in same packaging. For refunds we aim to try to replace for same or like for like.

Once we dispatch your order you will receive an order confirming of dispatch of your item where you can track the progress of the parcel and if you have any questions please feel free to contact our team.

If you haven't received your tracking email or need any assistance, our friendly team will be happy to help.

We offer collect in store service free to collect. All you have to do is simply select the "Collect In Store" option at checkout, and our team will notify you as soon as your order is ready for collection.

Collection Location:

Enity Hockey
Metro House
57 Pepper Road
Leeds
West Yorkshire
LS10 2RU

Any questions regarding your collection or need further assistance, our team will be happy to help.

If your order is late, Please don't worry we can happily help with tracking and finding out where your item is.

After dispatch check your emails for all updates and delivery notifications.

Orders are processed everyday before 5:00 PM. Orders that are received after this time will be processed the next day.

Get in touch with our support team
Email:operations@enityhockey.com

Enity Hockey provides skate sharpening services for ice hockey and figure skaters,

In-Store Skate Sharpening

  • Price: £8 for Ice Hockey & £10 for Figure
  • Bookings No – Please feel free to see us when we are open or book online.
  • Service time: most skate are between 10-15 Minutes

Our team will sharpen your skates to ensure you have the best edger for the ice.

Any questions on skate sharpening, Please get in contact.

Skate Sharpening depends on the level of skating and the players needs and expectation. the condition of the ice can change the sharpness of your steels

  • Standard players: Every 10–15 hours of ice time.
  • Experienced players :Every 5–10 hours of ice time.

If you're slipping or are unable to stop smoothly this is a sign to sharpen your skates.

Your edges will be round and not the crisp sharp feel.

if you are unsure what to look for please feel free to contact the team and we would be happy to help.